5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED
PRODUCTS?
In
Short: We offer products,
features, or tools powered by artificial intelligence, machine learning, or similar
technologies.
As part of our Services, we offer products, features, or tools
powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools
are designed to enhance your experience and provide you with innovative solutions. The terms
in this Privacy Notice govern your use of the AI Products within our Services.
Our AI
Products
Our AI Products are designed for the following
functions:
How We Process Your
Data Using AI
All personal information processed using our AI
Products is handled in line with our Privacy Notice and our agreement with third parties. This
ensures high security and safeguards your personal information throughout the process, giving
you peace of mind about your data's safety.
6. HOW LONG DO WE
KEEP YOUR
INFORMATION?
In Short: We
keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by
law.
We will
only keep your personal information for as long as it is necessary for the purposes set out in this
Privacy Notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
7. HOW DO
WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect
your personal information through a system of organizational
and technical security measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards and efforts to secure
your information, no electronic transmission over the Internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from our Services
is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We
do not knowingly collect data from or market to children
under 18 years of age or the equivalent age as specified
by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to
children under 18 years of age or the equivalent age as
specified by law in your jurisdiction, nor do we
knowingly sell such personal information. By using the Services, you represent that you are at
least 18 or the equivalent age as specified by law in your
jurisdiction or that you are the parent or guardian
of such a minor and consent to such minor dependent’s use of the Services. If we learn that
personal information from users less than 18 years of age
or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and
take reasonable measures to promptly delete such data from our records. If you become aware
of any data we may have collected from children under age 18 or the equivalent age as specified by law in your
jurisdiction, please contact us at .
9. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
Depending on your state of residence in the US or in some regions, such as Canada, you
have rights that allow you greater access to and control over your personal information. You may review,
change, or terminate your account at any time, depending on your country, province, or state of
residence.
In some regions (like Canada), you
have certain rights under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects
is made solely by automated means, we will inform you, explain the main factors, and offer a
simple way to request human review. In certain
circumstances, you may also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by contacting us by using
the contact details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable
law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Opting out of marketing and promotional
communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on
the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting
us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below. You will then be removed from the marketing
lists. However, we may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes.
No mobile information will be shared with third parties or
affiliates for marketing or promotional purposes. Information sharing to subcontractors in support
services, such as customer service, is permitted. All other use case categories exclude text
messaging originator opt-in data and consent; this information will not be shared with third
parties.
If you have questions or
comments about your privacy rights, you may email us at .
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ("DNT") feature
or setting you can activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage, no uniform technology standard for
recognizing
and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this Privacy
Notice.
California law requires us to let you know how we respond to
web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or
honoring
DNT signals, we do not respond to them at this time.
11. DO
UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If
you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New
Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details
about the personal information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information. These rights may be
limited in some circumstances by applicable law. More information is provided
below.Categories of
Personal Information We Collect
The table below shows the categories of personal information
we have collected in the past twelve (12) months. The table includes illustrative examples of
each category and does not reflect the personal information we collect from you. For a
comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE
COLLECT?"
| Category | Examples | Collected |
|---|
A. Identifiers | Contact
details, such as real name, alias, postal address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol address, email address, and account
name |
NO
|
B. Personal information as defined in the California Customer
Records statute | Name, contact information, education,
employment, employment history, and financial
information |
NO
|
C. Protected classification characteristics under state or federal
law | Gender, age, date of birth, race and ethnicity, national origin,
marital status, and other demographic data |
NO
|
D. Commercial information | Transaction information, purchase history, financial details, and
payment information |
NO
|
E. Biometric
information | Fingerprints and
voiceprints |
NO
|
F. Internet or other similar network
activity | Browsing history, search history, online behavior,
interest data, and interactions with our and other websites, applications, systems, and
advertisements |
NO
|
G. Geolocation data | Device
location |
NO
|
H. Audio, electronic, sensory, or similar
information | Images and audio, video or call recordings created in
connection with our business activities |
NO
|
I. Professional or employment-related
information | Business contact details in order to provide you our Services at
a business level or job title, work history, and professional qualifications if you apply for a job
with us |
NO
|
J. Education Information | Student
records and directory information |
NO
|
K. Inferences drawn from collected personal
information | Inferences drawn from any of the collected personal information
listed above to create a profile or summary about, for example, an individual’s preferences and
characteristics |
NO
|
| L. Sensitive personal Information | |
NO
|
We may also collect other personal information
outside of these categories through instances where you interact with us in person, online, or by
phone or mail in the context of:
- Receiving help through our customer
support channels;
- Participation in customer
surveys or contests; and
- Facilitation in the delivery of our
Services and to respond to your inquiries.
Will your information be shared with anyone
else?
We may use your personal information for our own business
purposes, such as for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal
information to third parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal
information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may decline your request as
permitted by law. These rights include:
- Right to know
whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with
us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for
targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal
data, or profiling in furtherance of decisions that produce legal or similarly significant effects
("profiling")
Depending upon the state where you live, you may also have
the following rights:
- Right to
access the categories of personal data being processed (as permitted by applicable law,
including the privacy law in Minnesota)
- Right to
obtain a list of the categories of third parties to which we have disclosed personal data (as
permitted by applicable law, including the privacy law in
California, Delaware, and Maryland)
- Right to
obtain a list of specific third parties to which we have disclosed personal data (as permitted by
applicable law, including the privacy law in Minnesota and
Oregon)
- Right to obtain a list of
third parties to which we have sold personal data (as permitted by applicable law, including the
privacy law in Connecticut)
- Right to review, understand, question,
and depending on where you live, correct how personal data has been profiled (as permitted by
applicable law, including the privacy law in Connecticut
and Minnesota)
- Right to
limit use and disclosure of sensitive personal data (as permitted by applicable law, including the
privacy law in California)
- Right to
opt out of the collection of sensitive data and personal data collected through the operation of a
voice or facial recognition feature (as permitted by applicable law, including the privacy law in
Florida)
How to Exercise Your
Rights
To exercise these rights, you can contact us by contacting us at , by
emailing us at , by calling
toll-free at (647) 852-0210, or by referring
to the contact details at the bottom of this document.
Under certain US state data protection laws, you
can designate an authorized agent to make a request on your behalf. We may deny
a request from an authorized agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance with applicable
laws.
Request
Verification
Upon receiving your
request, we will need to verify your identity to determine you are the same person about whom
we have the information in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorized
agent, we may need to collect additional information to verify your identity before processing
your request and the agent will need to provide a written and signed permission from you to
submit such request on your behalf.Appeals
Under certain US state data protection laws, if we decline to
take action regarding your request, you may appeal our decision by emailing us at . We will inform you in
writing of any action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.California "Shine
The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make
such a request, please submit your request in writing to us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?"
12. DO WE MAKE UPDATES TO
THIS NOTICE?
In Short: Yes, we will
update this notice as necessary to stay compliant with relevant
laws.
We may
update this Privacy Notice from time to time. The updated version will be indicated by an
updated "Revised" date at the top of this Privacy Notice. If we make
material changes to this Privacy Notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review
this Privacy Notice frequently to be informed of how we are protecting your
information.
13. HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this
notice, you may email us at or contact us by post
at:
299 Atlantic Ave
3920 Lacman Trail
Mississauga, Ontario L5M6N8
Canada
14. HOW CAN
YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable
laws of your country or state of residence in the US, you may have the right to request access to the personal information we
collect from you, details about how we have processed it, correct inaccuracies, or delete your
personal information. You may also have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by applicable law. To request to
review, update, or delete your personal information, please fill out and submit a data subject access request.